The announcement comes at a time when some of the back offices in India promoted by global financial majors are facing difficulties with headlines like job cuts dominating largely due to the woes of the parents. The bank's employees are spread across two centres in Pune and Chennai, and handle both operations as well as technological functions.
He said the company has not been facing troubles with hiring in India and may not want to play an opportunistic play given the overall scenario. The company is also looking at skilling of its existing staff on digital skills and technologies by creating in-house modules which help the employees' career progress as well, he said. At present, 30 percent of its 6,000 people on the operations side have taken at least one digital course and the target is to take the number up to 70 percent by end of the year. Panicker said at present, India has a third of the total workforce for the bank globally, which making it the largest single geography outside of North America by staffage. He, however, made it clear that the bank does not look at headcount alone but by the complexity of the work that its employees do here.